In B2B sales, time is everything. Are messaging apps the answer? As always, it depends. In this article, we'll discuss the characteristics of B2B sales process and how instant messaging fits in.

Email, Facebook Messenger, and Whatsapp might be the primary forms of communication that we all use in the west. But in China, the Great Firewall has allowed the evolution of a distinct Chinese chat app. Although the Chinese Messenger marketplace has been dormant for a while. New competitors have been launched that might just change the Chinese messaging app landscape. In this article we will cover:

Using Telegram for Business doesn't require any additional software because of the power of Telegram Group. In this article, we'll cover what is Telegram Group and what are Telegram Groups used for. You’ll also learn how to create Telegram Groups, add new members to Telegram Groups using a Telegram Group invite link, and use Telegram Group features.

WhatsApp Group Chat is a popular WhatsApp feature that lets you connect with a group of people. In this article, we’ll cover what is a WhatsApp Group and what are WhatsApp Groups used for. Plus, you’ll learn how to create WhatsApp Group and how to join a WhatsApp Group.

Five major announcements will affect business messaging as we know it today. Here are the top 5 Facebook F8 announcements concerning messenger marketing & messenger support.

Conversational UI first attracted mainstream attention back in 2010, when Apple introduced Siri to iPhones across the world. Within months, digital users of all ages were using their voice assistants to write emails, initiate Google searches

Rocketbots CEO and Chairman of the AI Society of Hong Kong, Gerardo Salandra, spoke to an eager crowd at the World AI Show in Singapore on the topic of Why Chatbots Fail.

Before all-in-one messengers came along, we are all doing it the same way: go for Whatsapp, Skype and Telegram to check personal texts from family and friends; then head to Gtalk, Facebook Messenger, HipChat and a bunch...

Facebook Messenger and Google Hangout are both taking over how we communicate, but as with anything in life, choosing which platform is right for you is never going to take a ‘one-size-fits-all’ approach!

Instant messaging for business is more important than ever. We've compiled a list of the best instant messengers for internal communication and customer interaction.

In today’s technologically enabled operating environment, every business is forced to compete on an international level. Modern consumers are empowered with digital tools that allow them to access and communicate directly with manufacturers